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dm, 8c, s6s, g, 6, 4, fy, e1c, mxe, k7, 539, Digital BSS Transformation – TRUST N TECH

Digital BSS Transformation

Digital BSS Transformation

Alepo’s Digital Business Support Systems (BSS) Transformation lets service providers upgrade their legacy BSS to a truly digital 5G-ready stack, empowering them to deliver digital-first customer experiences and automate business processes. With a fully modular BSS, Alepo offers digital transformation options to suit every context: full-stack deployment for greenfield operators, complete replacement of a legacy stack, or adding adjunct systems that operate alongside legacy BSS in a phased approach.

Improve Customer Experience

Improve Customer Experience

Reduce Time to Market

Increase Operational Efficiency

Increase Operational Efficiency

Lower Costs

Improve Customer Experience digital bss

Improve Customer Experience

Alepo has over 15 years of experience in building OSS/BSS architecture for networks globally. Drawing on this experience, it has evolved its BSS into a superior digital BSS stack to counter legacy shortfalls like limited features and the inability to keep up with the evolving demands of customers as they embrace a digital lifestyle. The solution enables operators to prepare for, deliver digital-first experiences to customers, and measure its success throughout the entire customer lifecycle. Some of its subscriber-centric features include:

  • Digital onboarding
  • Personalized offers and promotions
  • Smart package advisor
  • Real-time alerts and notifications
  • Complete customer care
  • Omnichannel Self-Care: web and mobile app, automated support via AI chatbots on popular platforms like WhatsApp, Facebook, Twitter, voice assistants like Alexa and Cortana, and more

Reduce Time to Market (TTM)

Alepo’s Digital BSS Transformation provides an elastic, modern, and convergent virtualizable network environment. It empowers service providers to automate workflows and processes and readily introduce advanced offers ahead of the competition while creating a complete digital experience for subscribers. Operators can efficiently create, launch, deliver, and manage services within hours.

Increase Operational Efficiency

Legacy OSS/BSS contains complex proprietary systems that drive up operational touchpoints and perpetuate slow organizational processes. Alepo’s Digital BSS facilitates exponentially faster implementation of changes as it possesses the following features:

  • Intelligent – fully modular architecture, self-healing capabilities, and CI testing
  • Cloud-native – not dependent on hardware and is on public cloud, which also increases longevity
  • Open APIs – conforms to standards and integrates with anything
  • Automated – provisioning, fulfillment, testing, chatbots
  • Microservices architecture – flexible decoupled services coding, allows adding new components in the system anytime and ensures scalability

Lower Costs

The operational expenditure for legacy OSS/BSS is excessively high. Alepo’s digital transformation solution deploys easily and translates into lower TCO through features including:

  • Adaptable modular architecture
  • Flexible deployment models (physical, cloud, hybrid)
  • 24/7/365 GTAC assistance